Customer
Home Care
If you have any questions or concerns regarding your new Claysam home, please contact our Customer Care Department. They are available during our normal business hours (Monday to Friday 9:00am – 5:00pm). To ensure accuracy, please provide your name, lot number, site, address, phone and email address.
After Hours
Emergency
Contact the needed business for assistance in the case of an emergency.
- Plumbing: Priority Mechanical service - 844.632.7116
- Heating/Cooling: Capital Heating - 519.576.3400
- Electrical: ARC Brothers Electric - 519.822.7959
- Gas: Enbridge Gas - 1.888.744.3111
Tarion
Home Warranty
As a builder who prides itself on Quality and Customer Service, we are proud to have an excellent reputation with the Tarion Home Warranty Program.
Home Humidity
Levels
Owners of new homes should pay particular attention to the moisture level inside the home. Both excess and inadequate levels of humidity can pose problems to the materials in your new home.
Home Care
Maintenance
Since the warranty does not cover damage resulting from improper maintenance, it is very important that new homeowners take time to learn how to protect their warranty by properly maintaining their home. Each home maintenance checklist here includes a monthly breakdown of items for inspection and are intended to assist homeowners to set up a regular schedule of check-up and clean-ups.
